Where to get foodNumber of people Home32 out of doors11 vending machine14 All3 From the conduces of survey, we find that more or less half of respondents sum their repasts from home. Surp arisely, not many people would give care to eat outside only around 18% respondents acres they would have meal in the restaurant. Finally nigh of respondents who answered the string out question verbalize they really want Sofitel livelyel offering hot foods for them. Discussion: ? ply loyalty: According to the findings, most respondents thought their work define is just so-so. As a result of that, nearly 35% of them would choose to work in other place in the next five years. This is not sounds salutary. watercourse research shows that mental faculty enlisting is difficult. The high swage radio pass on certainly increase the make up of Sofitel hotel. Sofitel may need to spend more(prenominal) cost on raising new employees. Besides that, recruitment is a clip ov erwhelming process. As a opulence hotel in Melbourne, Sofitel Hotel wont have much time in recruiting new employees. However, the lift out way to increase module loyalty is rewarding them. At present Sofitel does not providing meals for provide. If sofitel changes this item it brook be regarded as a reward no matter the food is good or bad.

In this survey, most staffs said they want Sofitel providing meals for them. answer foods at the canteen will satisfy their needs and so employees may think that the bon ton cares about their feelings and it is also the credit for their working performance. Finally it can lead to the improvement of staff loyalty. In other hand, a large number of respondents said they would more satisfy wi! th the working conditions by being offered meals in staff canteen. Otherwise, increasing hypothesise mirth is the most all-important(prenominal) part in rising staff loyalty. ?Guest comparison In hospitality industry, customer satisfaction is based on the roles of staffs. It is hard for an unhappy employee serving leaf node expeditiously and well. A happy...If you want to get a liberal essay, articulate it on our website:
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