Unified Communications: An Information Communications Technology Solutions

Unified Communications : An Information Communications Technology SolutionsIntroductionUnified communication theory (UC ) is a commonly used term for the integration of disparate communication theory systems , media , devices and applications This potenti al unneuroticy includes the integration of fixed and mobile vocalism e-mail , instant pass , desktop and advanced business applications Internet Protocol (IP )-PBX , translator over IP (VoIP , front man , voice-mail facsimile , audio video and web conferencing , unified messaging , unified voicemail , and whiteboarding into a individual environment offering the drug drug user a more complete provided simpler and more rough-and-ready experienceGartner states The largest single value of UC is its ability to reduce human rotational latency in business processes Unified Messaging (or UM ) is the integration of various streams of communication (e-mail , SMS , Fax voice , video , etc ) into a single , or , unified cognitive content store accessible from a diverseness of different devices . Unified Messaging was expected by many another(prenominal)(prenominal) in the consumer telecommunications industry to be a popular yield , first augmenting and eventually replacing voicemail However , UM was slow to lucre consumer acceptance , and UM vendors such as Comverse were badly hit when the lag in the telecommunications industry in 2001 made carriers wary of disbursement large amounts of money on technology with little be consumer demandRole of UM in Present ScenarioToday , UM solutions are increasingly accepted in the corporate environment . The aim of deploying UM solutions generally is to enhance and repair business processes as well as services . UM solutions targeting superior end-user customers integrate communications processes into the existing IT infrastructure , i . e . into CRM , ERP and mail systems (e . g . Phoenixnet PH , Microsoft Exchange , Lotus Notes , pall etcUnified communications is some sequences confused with unified messaging , but it is distinct .

Unified communications refers to a real-time slant of communications based on the method and location of the pass receiver unified messaging systems culls messages from several sources (such as email , voice mail etc , but holds those messages for retrieval at a later(prenominal) timeUnified messaging focuses on allowing users to access voice , e-mail , fax and other mixed media from a single mailbox self-directed of the access deviceMultimedia services include messages of mixed media types such as video sound clips , and pictures , and include communication via short message services (SMSComponents of unified communicationsUnified communications can include a variety of elements , such as instant messaging , telephone , video , email , voicemail , and short message services , all of which could be brought into real time and coordinated The concept of charge is also a factor - knowing where one s think recipients are and if they are available , in real time - and is itself a key component of unified communications . To fix it simply , unified communications integrates all the systems that a user might already be using and helps those systems work together in real time . For example unified communications technology could allow a user to seamlessly collaborate with another person on a project , even if the 2 users are in separate locations . The user could quickly go down the necessary person by accessing an interactive directory , engage in...If you destiny to get a full essay, order it on our website: Orderessay

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