Organizational Behavior

Failure for this information to be interpreted as call for or expected might happen to negative achievement and negative attitude towards the management therefore poor boilersuit results of the company . Through open confabulation , the airline business employees distribute very grave issues regarding their working conditions and what they think ought to be make to improve these conditions . Communication also passes across individuals feeling which cannot be done through any other behaviorIn any airline company chat is not solitary(prenominal) very important but also very sensitive . Most of the proceedings in an airline service entail detailed communication . When for instance there is a flight see to it , the only way the customers can understand the circumstance surrounding the delay is through efficient and effective communication At Kenya Airways communication is a norm such that the managers consistently talk to the confine crew , the customer care , engineers and the other staffs . This has enabled the management to be able to know the employees grievances and solve them at the right succession before they bring forth out of hand .

At Kenya Airways managers maneuver explanations and recommendations about certain issues affecting their departments . In doing so the managers down out the issue at hand which might be a problem or just an improvement which need to be made and give a proposal of what he /she thinks has to be done , in this regard the concerned manager do this reflecting the airline s culture , mission and goals so that his /her decisions or proposals are relevant to the airlineThe kind of leadership at Kenya Airways paves way for an open communication situation whereby the managers set the employees free to get hold to the table and discuss matters that affect them and those that they-the employees- feel will lead to improvement of services in the company . This in...If you want to get a full essay, order it on our website: Orderessay

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