Woodson Chemical Case

Excellent guest service is a way to distinguish the organization apart from its competitors. Differentiation cease be hitd by fast and correct execution of product ordering. To improve on the order process it is important to have the correct development provided in a timely fashion to each(prenominal) divisions. For integration to be successful learning must be operational throughout the entire ply chain. The main problem is with Woodson chemical substance Company is the lack of worry and communication across all divisions within the organization creating bottlenecks throughout the operations. There are some(prenominal) sub problems seen throughout the organization at different levels of management and production. There is poor internal communication between departments and divisions lead to poor data flow back out to the customer causing customer service to constantly suffer blows. nurture technology is lacking that all divisions lacking a advert system to reference and use to provide detailed information not only to the customer but to all different divisions of Woodson Chemical. Sales across most of the divisions are showing signs of take aim off and becoming stagnant or even in some cases sales are falling off. Lack of integration is seen due to the lack of information technology.

Woodson may be open to serve the common customer if they are able to blend resources and provide better information to its customers. According to the case a competitive advantage in the chemical industry can be gained from a focused market position, good naked materials supply, and a lean efficient organizational structure. Possible answers to achieve integration within Woodson Chemical Company and throughout the supply chain. Combine forces with other divisions and with supply chain partners to achieve alliances and great efficiency in resource utilization. Join with raw material suppliers and transportation suppliers to create alliances to allow for the stream of supplies and delivery of goods... If you indispensability to get a full essay, order it on our website: Orderessay

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