Technology Impact Paper

Technology Impact Paper Technology affects customers on a passing(a) basis. Companies must turn their attention to the people if they plan to gain ground in todays technology-driven economy (OConnor, and Regan B., 2002). Companies must run to customers, invest in people, be innovative, and show true forgiveness for others. This paper will research how Stone Incorporated introduced cutting products to customers by dint of the use of technology, how the new technology has proven prize added, outline support plan for customers who may have questions, and emphasise new partnerships with technology partners and enhanced customer experiences. Introducing new products to customers through the use of technology After implementing the System Analysis and plan Development (SAP) system into Stone Incorporated, the customers noticed a rummy improvement in customer response time. Customers could expect a response within 24 hours of entering an order. Details were in stock(predicate) on expected ship encounters and by chance, if there was a part shortage, details were given on the expected arrival date of the parts causing the interruption of delivery. When orders shipped, a flesh out shipment log will be automatically send by electronic mail (e-mail), giving shipment date and estimated date of arrival.

How the new technology has proven time value added put in the Electronic Data Interchange system (EDI), has proven to be value added for customers and Stone Incorporated. Each time a obtain order is released, EDI electronically sends the order to the vendor. The vendor sends their invoice EDI as well. Purchase orders and invoices are received in a by the way manner, allowing improved relationships between customers and vendors. Use of internet is another value added tool. The internet has allowed such program as the provider accession. The supplier portal is also available allowing the vendor to log onto the portal at any time and see all hand orders, invoices, long-term requirement reports, and... If you want to get a in force(p) essay, order it on our website: Orderessay

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